BUSINESS ยป Mpesa Charges for Withdrawal and Sending Money, 2024

Mpesa Charges for Withdrawal and Sending Money, 2024

Safaricom Mpesa withdrawal and sending charges

Safaricom has increased MPesa mobile money sending and withdrawal charges by 3% following the rise in excise duty on mobile money services from 12% to 15%, as stipulated in the Finance Bill of 2023. The new MPesa charges took effect immediately.

The maximum amount you can now transact per day has been adjusted upwards to Ksh. 500,000, but you are only allowed to transact up to Ksh. 150,000 at a time.

You can access MPesa services on your Safaricom line either through the MPesa menu in SIM Tool Kit or by dialing the MPesa USSD shortcode *334#.

MPesa Charges for Sending Money to Registered Users

This table also applies to registered Airtel/ Telkom money users, Pochi La Biashara and Business Till to Customer.

Min (Ksh) Max (Ksh) M-PESA Charges
1 49 FREE
50 100 FREE
101 500 7
501 1,000 13
1,001 1,500 23
1,501 2,500 33
2,501 3,500 53
3,501 5,000 57
5,001 7,500 78
7,501 10,000 90
10,001 15,000 100
15,001 20,000 105
20,001 35,000 108
35,001 50,000 108
50,001 150,000 108

MPesa Withdrawal Charges at an Agent’s Kiosk

Min (Ksh) Max (Ksh) M-PESA Charges
1 49 N/A
50 100 11
101 500 29
501 1,000 29
1,001 1,500 29
1,501 2,500 29
2,501 3,500 52
3,501 5,000 69
5,001 7,500 87
7,501 10,000 115
10,001 15,000 167
15,001 20,000 185
20,001 35,000 197
35,001 50,000 278
50,001 150,000 309
safaricom Mpesa agent, business, commission earned
An MPesa Agent Outlet.

MPesa Charges for Sending Money to Unregistered Users

Min (Ksh) Max (Ksh) M-PESA Charges
1 49 N/A
50 100 N/A
101 500 47
501 1,000 51
1,001 1,500 61
1,501 2,500 76
2,501 3,500 115
3,501 5,000 139
5,001 7,500 171
7,501 10,000 211
10,001 15,000 273
15,001 20,000 296
20,001 35,000 318
35,001 50,000 318
50,001 150,000 318

Mpesa Withdrawal Charges at an ATM

Min (Ksh) Max (Ksh) M-PESA Charges
200 2,500 35
2,501 5,000 69
5,001 10,000 115
10,001 20,000 203
12,001 25,000 230
25,001 30,000 230
30,001 35,000 230

You can now withdraw up to Ksh. 35,000 from any ATM machine using Mpesa.

Take note that all Mpesa deposits, buying airtime from the Mpesa account, Mpesa registration, balance inquiry, and change of MPesa PIN are totally free.

Points to note when using Mpesa services

  • Mpesa charges will depend on the amount you are sending or withdrawing
  • Your Safaricom line and Mpesa account must be active for you to transact
  • The maximum account balance is now Ksh. 500,000
  • You can transact up to Ksh. 300,000 in a single day with a maximum per transaction capped at Ksh. 150,000
  • The Minimum you can withdraw at any Mpesa agent is Ksh. 50
  • You can initiate self-reversal by sending the transaction confirmation message to 456
  • You cannot deposit money directly into another Mpesa customer’s account
  • You earn Bonga points when you transact with Mpesa
  • You need a Kenyan ID or a Kenyan Passport in order to transact at Mpesa agent outlets.

Also read:

  1. How to Apply and Repay Zenka Loan Via App and USSD Code
  2. List of Mobile Loan Apps in Kenya and their Interest Rates
  3. How to Get Lipa na Mpesa Till Number Online and Activate Using USSD
  4. USSD Codes for Mobile Loans Apps in Kenya
  5. Equity Bank Agency and Equitel Money Transfer Rates

2 thoughts on “Mpesa Charges for Withdrawal and Sending Money, 2024”

  1. Margaret Rambo

    Why is Safaricom not publishing transaction fee! What am seeing here is Mpesa charges only. Kindly give out the list for transaction fee also

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