Safaricom has made it possible for Mpesa subscribers to send money from Airtel Money, Telkom and other mobile operators, using the Mpesa Tuma Popote service.
Safaricom M-PESA customers can send and receive money directly from other mobile money customers registered on Airtel or Telkom mobile networks through the M-Pesa USSD code *334#.
Currently, the only way you can transfer money from M-Pesa to Airtel money is through *334#. You cannot send money to Airtel and other networks through the M-Pesa STK menu.
Any M-Pesa customer can transfer funds to an Airtel customer who is registered on Airtel Money or to a TKash user registered on Telkom Kenya.
The minimum amount you can send to Airtel Money users is Ksh. 101, up to the current maximum daily limit of Ksh. 300,000.
Current M-Pesa transfer charges to other mobile operators will apply.
How to Send Money from MPesa to Airtel Money
To transfer money from M-Pesa to Airtel Money, follow these steps:
- Dial *334# from your M-Pesa registered line
- Next, select Send Money
- Select Send to other Network
- Enter the Airtel mobile number (or other network user’s number) you want to transfer money to
- Enter amount
- Next, enter your M-Pesa PIN
- Confirm the details and send to complete the transaction
- You will receive a confirmation message from M-Pesa for a successful transaction
The money will be deposited to the Airtel Money wallet of the recipient and can be withdrawn normally at Airtel Money Agents through the Airtel Money STK menu.
These steps also apply to other mobile money networks like Telkom and Equitel.
In case you accidentally send money to the wrong number, immediately call Safaricom Customer care on 100 to initiate the reversal. You can also follow the steps outlined in how to Request for MPesa transaction reversal to request for MPesa to do the reversal.
- How to Join and Use M-Pesa Pochi la Biashara
- The New Mpesa Charges for Withdrawal and Sending Money
- Mpesa Statement: Register and Get Statement by Email or USSD
- How to Buy Airtel or Telkom Airtime from MPesa