Lipa na Mpesa Paybill application process online

How to Get Lipa na Mpesa Till Number Online and Activate Using USSD

The Safaricom Lipa na Mpesa or simply Buy Goods till number enables business owners, individuals or sole proprietors to collect sales payments via the till number and use these payments directly to perform other business transactions.

With Lipa na Mpesa Till number, you get an account (SIM card) different from your current Mpesa account.

You can use the till number to:

  • Receive payments from other businesses or customers
  • Pay businesses or customers
  • Withdraw funds from banks, Mpesa agents, or to your Mpesa account
  • Sell airtime using the funds you collect and earn commission.

See also: Safaricom Mpesa Paybill Charges

Lipa na Mpesa Till Number Rates and Charges

When you buy goods or services via the Lipa na Mpesa Till number, as a customer you do not incur any charge. Businesses are charged a rate of 0.5% and not more than Ksh. 200 per transaction on the money collected.

Process of Getting the Mpesa Business Till Number

Generally, these are the steps you will have to follow to get a Buy Goods and Services Mpesa Till number:

  1. Complete the application of the Mpesa till number on the Safaricom Self Onboarding portal: https://m-pesaforbusiness.co.ke
  2. Click Apply Now on the portal
  3. Choose a product; M-PESA Business Till (Buy Goods Till), or Short Term Paybill
  4. Select individual, sole proprietor, or limited liability company
  5. You will receive the till number and store number by SMS, on your current Safaricom number or the number you provided when applying (nominated number)
  6. Download the Lipa Na Mpesa sticker from the same Self Onboarding portal
  7. Activate the Business till by dialing *234#
  8. Change PIN and begin transacting
  9. You will automatically begin receiving payment notifications made to the till on the nominated number.
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How to Activate the Till Number

  1. Dial *234# from the nominated number
  2. Select option 2 – M-PESA Business Till
  3. Enter Store number (One received on SMS)
  4. Select option 1 – Yes
  5. Accept Terms and Conditions
  6. Submit
  7. You will receive an Mpesa message with your operator ID and a Start key PIN
  8. See the following steps to change your PIN;
How to Change the Till Number PIN
  1. Dial *234# from the nominated number
  2. Select option 2 – M-PESA Business Till
  3. Enter your Store number
  4. Select option 5 – Account Services
  5. Select option 1 – Change PIN
  6. Enter operator ID send earlier
  7. Enter old PIN (which is the start key on SMS from M-PESA)
  8. Enter New PIN (Create your own secret PIN)
  9. Confirm new PIN (Repeat your own secret PIN)
  10. Submit
  11. You will receive a message confirming that your PIN has been changed and till successfully activated.

Mpesa Business (Buy Goods) Till Requirements

Individual Category
To apply for Individual, you will need to submit the following documents:
  1. Copy of National ID – Back
  2. Copy of National ID – Front

The money will settle into Mpesa account. However, if you want the payments to settle both to Mpesa and bank accounts, you will need to submit:

  1.  Copy of Cancelled cheque or letter from the bank stating bank details as per certificate of registration
  2. Copy of Individual KRA PIN Certificate
  3. Copy of National ID – Back
  4. Copy of National ID – Front
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Sole Proprietor Category

To apply for Sole Proprietor till number, you will need to submit:
  1. Copy of Certificate of Registration or Business Permit No.
  2. Copy of National ID – Back
  3. Copy of National ID – Front

To have both Mpesa and bank settling you require:

  1. Copy of Cancelled cheque or letter from the bank stating bank details as per certificate of registration
  2. Copy of Certificate of Registration or Business Permit No.
  3. Copy of Individual KRA PIN Certificate
  4. Copy of National ID – Back
  5. Copy of National ID – Front

Limited Liability Company

To apply for Limited Liability Company, you will need to submit the below documents
  1. Annual Returns with filling receipt
  2. Canceled cheque or letter from the bank stating company bank details
  3. Company KRA PIN Certificate
  4. Copy of Certificate of Incorporation
  5. Copy of CR12 – Validity of 90 days (3 months) or recent
  6. Copy of directors’ National ID or Passport – Back
  7. Copy of directors’ National ID or Passport – Front
  8. Filled, stamped or sealed resolution letter signed by Directors of the company
  9. Kenyan Director KRA PIN Certificate

Requirements for Short term Lipa na Mpesa Paybill Number

You can apply for a temporary or short term till number for services like fundraising for medical bills, funerals, weddings, education, charity, and other emergencies.

Medical Fund Short Term Till
To apply for Medical Fund, you will need to submit these documents;
  1. Certified documents (Hospital admission form)
  2. Copy of ID of Applicant
  3. If minor, attach birth certificate/affidavit
  4. Letter from the bank or canceled cheque
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Education Till Number
To apply for Education, you will need to submit:
  1. Copy of ID of Applicant
  2. Institution admission letter
  3. Letter from the bank or canceled cheque
Funeral Paybill Number
To apply for Funeral Fund, you will need to submit:
  1. Copy of burial permit/death certificate
  2. Copy of ID of Applicant
  3. Letter from the bank or canceled cheque
Wedding Fund Paybill Number
To apply for Wedding Fund, you will need to submit the below documents
  1. Copy of ID for the couple
  2. Letter from couple incase it’s a traditional wedding
  3. Letter from the bank or cancelled cheque
  4. Letter from the institution wedding the couple
Charity/Catastrophe Till Number
To apply for Charity/Catastrophe, you will need to submit the below documents
  1. A covering letter from the committee signed by two authorized signatories stating the purpose of the account
  2. Copies of IDs for the signatories.

Also Read:

  1. Safaricom Mpesa Paybill Charges
  2. New Safaricom Mpesa Rates for Withdrawals and Sending Money
  3. List of USSD Short Codes for all Safaricom Services
  4. Pay KPLC Postpaid Electricity Bill by Mpesa, Airtel or Equitel
  5. Safaricom Home Fibre Packages, Connection and Prices
  6. Equity Bank Agency and Equitel Money Transfer Rates