The Nairobi City Water and Sewerage Company (NCWSC), fully owned by the county government of Nairobi is responsible for providing and managing water and sewerage services in Nairobi county. Nairobi Water revised their tariffs from 2015 upwards with some categories of consumers seeing their water bills doubling.
In the current Nairobi Water tariffs, domestic and industrial consumers, and government institutions pay a fixed flat rate of Sh. 204 for units between 0 and 6 cubic metres.
Units of water above 6 and between the range 7 to 60 for domestic consumers will attract levies of Sh. 53 per cubic metre consumed.
To calculate your water consumption bill, first you need to know that a cubic metre of water is equivalent to 1000 litres.
So, in the category of domestic consumers, if you consume 10 cubic metres of water (10,000 Litres) you will pay sh. 204 + (4 x 53) which equates to sh. 416.
Nairobi Water tariffs vary depending on categories of consumers.
Nairobi Water Tariffs for Different Categories of Consumers
Domestic, Industrial, and Public Government Institutions
| Consumption Block | Tariff per Cubic Metre (Ksh) |
|---|---|
| 0 to 6 | Fixed flat rate Ksh. 204 |
| 7 to 60 | 53.00 |
| Above 60 | 64.00 |
Public Schools Water Consumption Tariffs
| Consumption Block | Tariff per Cubic Metre (Ksh) |
|---|---|
| 0 to 600 | 48.00 |
| 601 to 1200 | 55.00 |
| Over 1200 | 60.00 |
Other types of water consumers within Nairobi county are charged at flat rates as follows:
| Type of Consumer | Tariff per Cubic Metre (Ksh) |
|---|---|
| Water Kiosks | 2000 |
| ATM Water Dispenser | 25.00 |
| Bulk Water to residential flats/ gated communities (from 25 households and above) | 53.00 |
| Pre-paid Meter customers | 52.00 |
| Bulk Water to WSPs for resale | 30.00 |
Meter Rent Charges Per Month
| Meter Size | Charges (Ksh) |
|---|---|
| ½ inches | 50 |
| ¾ inches | 100 |
| 1 inch | 250 |
| 1 ½ inches | 250 |
| 2 inches | 250 |
| 3 inches | 450 |
| 4 inches | 800 |
| 6 inches | 1250 |
| 8 and above | 2000 |
Water Deposits Rates
| Category of Consumer | Rates (Ksh) |
|---|---|
| Domestic | 2,500 |
| Water Kiosks | 5,000 |
| Commercial | 25,000 |
| Industries | 50,000 |
| Domestic Construction | 25,000 |
| Commercial construction | 50,000 |
Other Charges and Penalties
| Type of Service | Charge Per Service or Illegality (Ksh) |
|---|---|
| New Water Connection fee, 1/2 inch to 1 inch | 2,500 |
| New Water Connection fee, 1 1/2 to 3 inch | 7,500 |
| New Water Connection fee, above 3 inch | 15,000 |
| Reconnection fee – at the meter point | 1,000 |
| Reconnection fee – at mains | 5,000 and double deposit |
| Illegal connection – Commercial, Industry,
Construction (Fraud) |
100,000 plus estimated consumption during the period of the illegality |
| Illegal connection (Fraud) – Domestic | 30,000 plus estimated consumption during the period of the illegality |
| Tanker – 8000, 16,000 litres | 2,500, 5,000 respectively per tanker within the WSP area for all consumers |
| Replacement of stolen or damaged meters | 100% of the market cost of the meter |
| Meter testing on request | 100 |
| Leak detection services | 1,000 |
| Sewer Connection – Residential | 5,000 |
| Sewer Connection – Commercial | 7,500 |
| Sewer Connection- Industrial | 15,000 |
| Private sewer unblocking(per manhole) | 2,500 |
| Sewer Reconnection | 15,000 |
| Exhauster Services (Company Exhauster) | 5,000 for other customers and 4,000 for informal settlements |
| Private Exhausters. (Dumping into the company’s sewer system) | 15,000 per Truck per month |
Disclaimer: These rates can change any time at the discretion of the Nairobi City Water and Sewerage Company. We are not liable for any discrepancies that may occur, but we will do our best to adjust the changes as they occur.
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