The Nairobi City Water and Sewerage Company (NCWSC), fully owned by the county government of Nairobi is responsible for providing and managing water and sewerage services in Nairobi county. Nairobi Water revised their tariffs from 2015 upwards with some categories of consumers seeing their water bills doubling.
In the current Nairobi Water tariffs, domestic and industrial consumers, and government institutions pay a fixed flat rate of Sh. 204 for units between 0 and 6 cubic metres.
Units of water above 6 and between the range 7 to 60 for domestic consumers will attract levies of Sh. 53 per cubic metre consumed.
To calculate your water consumption bill, first you need to know that a cubic metre of water is equivalent to 1000 litres.
So, in the category of domestic consumers, if you consume 10 cubic metres of water (10,000 Litres) you will pay sh. 204 + (4 x 53) which equates to sh. 416.
100,000 plus estimated consumption during the period of the illegality
Illegal connection (Fraud) – Domestic
30,000 plus estimated consumption during the period of the illegality
Tanker – 8000, 16,000 litres
2,500, 5,000 respectively per tanker within the WSP area for all consumers
Replacement of stolen or damaged meters
100% of the market cost of the meter
Meter testing on request
Leak detection services
Sewer Connection – Residential
Sewer Connection – Commercial
Sewer Connection- Industrial
Private sewer unblocking(per manhole)
Exhauster Services (Company Exhauster)
5,000 for other customers and 4,000 for informal settlements
Private Exhausters. (Dumping into the company’s sewer system)
15,000 per Truck per month
Disclaimer: These rates can change any time at the discretion of the Nairobi City Water and Sewerage Company. We are not liable for any discrepancies that may occur, but we will do our best to adjust the changes as they occur.