Fuliza M-PESA is a continuous overdraft service offered by Safaricom that allows you to complete M-PESA transactions even when you have insufficient funds in your M-PESA account, up to a given limit. Once activated, you can immediately borrow a loan from Fuliza M-PESA.
Safaricom now allows its customers to withdraw fuliza at any MPesa agent. All you have to do is to withdraw as you would normally do, provided you’re within your fuliza limit.
Some of the services you can do with fuliza include:
- Send money to others
- Purchase goods and services
- Pay bills using Lipa na M-PESA
- Withdraw at any MPesa agent
This means that if you need to send money or make a purchase but don’t have enough cash in your M-PESA account, you can use Fuliza M-PESA to cover the difference.
Fuliza treats each registered M-Pesa line as a different Fuliza account with its own separate limit. Fuliza reviews its limit after every 3 months.
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Moreover, you don’t pay any interest if you pay back what you borrow within 3 days and you can Fuliza as many times as you need, provided you are within the allocated Fuliza M-PESA limit.
How to Activate Fuliza on Your M-Pesa Line
To be eligible to use Fuliza, your MPesa account must have been active for the last 6 months. If your MPesa account is less than 6 months your Fuliza limit is initially zero.
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To Register and Opt in for the Fuliza Service:
- Dial the Fuliza USSD code *234# on your M-Pesa line
- Select Fuliza M-Pesa to opt in
- You have now registered and activated Fuliza on your line
How to Opt Out of Fuliza
Sometimes you are not happy with Fuliza and may want to opt-out. To deregister completely from Fuliza loan service, you simply do the following:
- Dial *234# on the M-Pesa line you activated Fuliza on
- Select Fuliza M-Pesa
- Next, select Opt out
- You can no longer use Fuliza M-Pesa on this line unless you activate the service again
Take note that you can only opt out of Fuliza if you have repaid your outstanding fuliza balances.
How to Check Your Fuliza Loan Limit and Balance
To know your Fuliza limit and balance, read the article How to Check Your Fuliza Mpesa Limit and Balance, for more information.
How to Pay for Goods and Services Using Fuliza Mpesa
To use Fuliza M-Pesa, you just need to transact normally on M-PESA, like paying bills or using the buy goods till number. If you have insufficient funds, Fuliza M-PESA will cover the shortfall.
Take note that the transaction cannot be completed if the Fuliza balance is not sufficient to cover the transaction as well as the M-Pesa cost of the transaction.
Follow these steps to pay for goods and services using Fuliza:
- Go to M-Pesa menu or dial *334#
- Select Lipa na M-Pesa
- Now, select Buy Goods and Services
- Enter Till Number and Send
- Enter Amount you want to pay
- Enter your M-Pesa PIN
- Confirm details and select Accept
- If your funds are not enough, you will see Fuliza pop-up message
- Accept to Fuliza and Send to complete to payment.
How to Fuliza to Another Number
You can now withdraw your fuliza overdraft directly from your MPesa wallet at any MPesa agent kiosk countrywide. Normal M-Pesa withdrawal charges apply.
To fuliza to another number, follow these steps:
- Go to the MPesa menu and select Send Money
- Enter the phone number you want to fuliza to
- Enter the Amount and then your Mpesa PIN
- A notification will show up on the screen indicating you have insufficient funds, and whether you want to fuliza the remaining balance.
- Select the option Accept, and then Send.
- Confirm the recipient details and finish the transaction.
A business man using Fuliza.
How to Repay Fuliza M-Pesa Loan
You do not need to go through lengthy processes to repay your fuliza loan.
Any funds received or deposited in your M-PESA account will automatically be used to clear your outstanding Fuliza M-PESA.
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So, all you have to do is deposit into your M-Pesa account or receive money. The Fuliza loan plus the interest will be deducted automatically.
Penalties for Not Repaying Fuliza on Time
Penalties for not repaying Fuliza balances after 30 days include not being able to access your M-Shwari and KCB M-Pesa accounts and freezing of your Fuliza M-Pesa limit until you repay the balance.
How to Increase Fuliza Limit
You can grow your Fuliza limit by using Safaricom and M-Pesa services frequently and repaying fuliza loan on time by topping up your M-Pesa account.
To find out how to increase your Fuliza limit read: Simple Steps to Increase Fuliza Limit.
Fuliza M-Pesa Interest Rates and Service Charge
Fuliza has a minimum transaction limit of Sh. 1. You can transact up to a maximum of Sh. 70,000. Currently, Fuliza charges maintenance fees as shown in the table below:
| Tariff Band | New Daily Maintenance Fee |
|---|---|
| 1 – 100 | 0.00 |
| 101 – 500 | Free for the first 3 days, Ksh. 2.50 after |
| 501 – 1,000 | Free for the first 3 days, Ksh. 5.00 after |
| 1,001 – 1,500 | Ksh. 18.00 |
| 1,501 – 2,500 | Ksh. 20.00 |
| 2,501 – 70,000 | Ksh. 25.00 |
Remember, the normal M-Pesa transaction charges still apply to any M-Pesa transaction you make with Fuliza.
Safaricom Fuliza Customer Care Contacts
Any queries about fuliza can be channeled to Safaricom’s customer care contact number 100, or chat with Zuri on Telegram or WhatsApp on this number: 254722000100.
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my fuliza is declining to opt in,help me
Good
How much can I fuliza
My menu has no opt in
You need to transact on M-pesa often to qualify for fuliza and increase limit.
I have been trying to activate my filial account but it’s not responding
Opt in
Nili opt out na Nika opt in ikaleta Shinda afunguki I hag hopo kwa opto in
Good Morning,
My fuliza limit does not go up despite the fact that I transact using mpesa. What can I do to increase the limit?
Looking forward to your assistance
Thank you
Hi am zablon odabu i have a problem with my fuliza i was having a limit of 1500 on fuliza but when I opt out and opt in my fuliza limit became 0.00 on my line of 0705068429 why can you please help me with this
please somebody to help me mine is saying zero and I don’t have any other loans
Fuliza yangu limit ni00.0
Ni Kwa nini limit yangu iko00 na SINA deni. Na mbele nilikua na limit ya 500 nikatoka kuingia tena ikakataa sababu nini na mi no mteja wenu
I am Philip cheruiyot,I need your assistance,; my fuliza limit was sh.1500 , I opted out and opted in as away of increasing my limit but limit was reduced to zero.Being a loyal customer I plead for assistance.
I am Evans Maweu,I need your assistance,; my fuliza limit was sh.500 , I opted out and opted in as away of increasing my limit but limit was reduced to zero.Being a loyal customer I plead for assistance
My also came ziro because I I opot ut
Please am trying to opt in fuliza mpesa but it’s declining how can I be helped
Am ian wasari I want to fuliza
Am sarafina waithera kimori why is my limit ever zero yet am a frequent user of mpesa
Asking my fuliza limit back again
My limit has never grow and I started using mpesa along time ago please help
It’s good
Hello! My name is Napolos Ntiyani! Am requesting that you please consider my concern because I used to have a a fuliza limit of 1500 but due to an affordable circumstance of having a child who is opening school tomorrow,I tried to opt out so as to I can increase my limit to 2500 so as to get enough money for child to get transport and shopping as she goes back to school but unfortunately my limit decrease by 1000,, please consider me as your loyal customer,,I had no other options since the economy has really been so difficult. Am requesting for a positive feedback and I promise that I will always pay as early as possible.
please let me know why do I have zero limit in fuliza
It’s impressive
Please assist me how to get a fuliza mpesa loan
Why is my fuliza limit 00 after opting out and then in. I used to do fuliza and repay back on time
am tryng to opt in fuliza bt falls and its informing me to go with ID card to safaricom shop plese help
I ama trgng to opt in fuliza but fall and it’s informing me To go with ID card to Safari on shop
l opt out when opt in my limit back 0 why ineed help
Am Justus Misangia. My fuliza limit was 1500. When i opt out for the first time my limit decreased to 500. Again, when i opt out for the second time it decreased again to zero limit. Please help me know how to icrease it back ot 1500 as a regular customer.
Why my fuliza amount don’t increased why
Good evening, l opted out on fuliza and I am not able to opt in again ,please assist
The numbering makes it easy to follow the content. Awesome and educative.