How to Check if Your HELB Loan is Disbursed, Application Status [2023 Updated]

After applying for a Higher Education Loans Board (HELB) loan, it’s important to track the status of your loan disbursement. To view the status of your loan application, you can use the HELB student portal, USSD code, or the HELB app. Each of these options allows you to easily and conveniently check on the status of your loan.

It’s important to note that new students can only register and apply for HELB loans through the HELB portal. Once registered, subsequent loan applications can be made through the HELB app or by dialing the USSD code *642#.

This will allow you to easily and conveniently apply for your HELB loan, check the status of your application, and manage your loan details.

How to View Disbursement Status of Your HELB Loan

You can check the status of your HELB loan through the following ways:

Check Loan Status Online through the Student Portal

1. Visit the HELB Student Portal
2. Click on Login. Otherwise, click Sign Up if you don’t have an account
3. You will be redirected to the HEF Portal Sign in page
4. To log in, enter your email address and password
5. You will be asked to complete your file, if it is your first time loging in
6. Next, click on the menu “My Loans“
7. Next, click on “View Details“, against your current HELB loan application
8. A page will appear with details of your loan disbursement status
9. You can now check the amount awarded to you and the date disbursed

An infographic showing steps to access HELB loan status on student portal | HELB Twitter.

Check Loan Application Status Using the HELB App

To check your HELB loan disbursement status through the HELB app, follow these steps:

1. Search and Install the HELB app from the Play Store
2. Open the app once the installation is complete
3. Answer simple prompts to register your details
4. Enter your first name, National ID number, email address and phone number
5. Next, enter your phone number and tap on Sign In
6. Validate the OTP code sent to your phone through SMS
7. Set up asecure PIN you can remember, then confirm by repeating it
8. You can now log in using your PIN
9. Next, tap on the menu “Loan Status“
10. Select the academic year from the drop-down menu
11. Your HELB loan disbursement status will be displayed on the screen

HELB mobile app dashboard (old)

Check HELB Loan Status Via USSD Code

You can easily check the status of your HELB loan application by dialing the USSD code *642#. You will first have to register on the HELB Mobile platform before accessing the services using USSD.

Here are simple steps to get you going:

1. Dial *642#
2. Select the option Register
3. Enter the serial number of your National ID card
4. Enter your National ID
5. Next, create a 4-digit PIN
6. Next, select 00 to go to the Main Menu, or close and log in again with your PIN
7. Select either the option Loan Application Status or Loan Disbursement
8. Select your loan type and then the academic year
9. After a short while you will receive your HELB loan disbursement status through SMS

HELB USSD menu options with services available on the HELB mobile platform.

Finally, you can also check with the bank, whose details you used to apply for HELB with, whether the loan has been deposited to your account.

HELB Contacts

• Physical Address: Aniversary Towers, University Way.
• Phone: +254 711 052 000
• Email:  contactcentre@helb.co.ke

You can also contact them through their Facebook page and Twitter handle. You will get a quicker response if you reach HELB through their Twitter handle.

See also:

1. USSD Codes for Mobile Loans Apps in Kenya
2. List of Best Mobile Loan Apps in Kenya and their Interest Rates
3. Safaricom Mpesa Paybill Charges
4. Teachers Basic Salary in Kenya and the New TSC Grading System