There are a number of Safaricom customer care and retail shops in various towns around the country. These Safaricom customer care stores make it convenient for Safaricom subscribers to access key services that would otherwise be available at the Safaricom Centre itself.
Services you can access at the Safaricom shops include M-Pesa statements and services, solving transaction issues, unblocking SIM cards, promotion deals on tablets and phones, among others.
Safaricom Customer Care Shops in Nairobi
Westgate Safaricom Store – Westgate Mall, 1st floor Mwanzi road, off Peponi Road
Village Market Store – Village Market Mall, Limuru Road, Nairobi
Sarit Centre – Westlands, Nairobi
Kimathi Street Safaricom Shop – Balfour Building, Ground Floor, Kimathi Street
I & M Building Safaricom Store – I & M Towers, Ground floor, Kenyatta Avenue
Moi Avenue Customer Care Shop – Shankardass House, Ground floor, Moi Avenue
Eastleigh Safaricom Shop – Nomad Palace Hotel, Ground Floor. General Waruinge Street Opp Eastleigh High School
Kayole Customer Care Store – Triple X Communications Limited. Spine Road, Opp Naivas Supermarket, Kayole, Nairobi