BUSINESS » Equity Bank Customer Care Contacts in Kenya
Equity Bank Kenya has availed a variety of ways in which you can communicate directly with the head office customer care desks from anywhere in the world.
You can now reach Equity Bank customer care, not only through telephone numbers but also through social media channels and virtual assistant chatbot, EVA on messenger or WhatsApp.
1. Visit the nearest Equity Bank branch
You can find an Equity Bank branch near you quite easily and visit the customer care enquiries desk for any banking assistance you might need.
2. Call the customer care desk
You can contact equity head office through the mobile numbers 0763063000 and 0763000000.
3. Submit a question to Equity Bank’s Talk to Us website
4. Use private inboxes on social media
Reach the Equity support team on the following social media channels:
5. Use Equity Bank’s Chatbot to have your issues addressed
You can have your questions addressed by chatting with Equity Bank’s chatbot EVA.
Here is how you can access the Equity Virtual Assistant:
6. Go to the Head Office physically or post a letter
The Equity Bank head office is located on the 9th Floor of Equity Centre, Hospital Road, Upper Hill, Nairobi.
P.O. Box 75104 – 00200, Nairobi, Kenya.
7. Equity Bank’s email address is email@example.com