Family Bank PesaPap agent network across the country enables Family Bank customers to access banking services right at their doorsteps without stepping into banking halls, at zero charges or affordable charges.
You can access most of the banking services at any PesaPap agent. All you need is your national ID and Family Bank ATM card.
PesaPap Agent Withdrawal Charges
| Amount in Kshs. | Charges in Kshs. |
|---|---|
| 100 – 1,000 | 25 |
| 1,001 – 2,500 | 25 |
| 2,501 – 5,000 | 45 |
| 5,001 – 10,000 | 75 |
| 10,001 – 20,000 | 120 |
| 20,001 – 35,000 | 150 |
| 35,001 – 50,000 | 180 |
| 50,001 – 75,000 | 210 |
| 75,001 – 100,000 | 255 |
Other PesaPap Agent Transaction Charges
- All deposits are totally free.
- Balance enquiry: Ksh 10
- Mini-Statement request: Ksh. 20
- Kenswitch Withdrawals: Ksh. 75
New Account, opened with Ksh. 500 or more, has no opening charge.
Read also: Family Bank Branches in Kenya, Codes, Location and Contacts
Disclaimer: These fees may change at any time at the discretion of Family Bank.
A customer doing bank transactions on a smartphone. Image: pexels | Mikhail Nilov
Services Offered at PesaPap Agents
You can access the following services at any Family Bank’s PesaPap agent kiosks:
- Cash deposits
- Cash withdrawals
- NHIF payments (corporate and individual)
- Pay school, college & university fees
- Pay your utility bills: Water, Rent and Prepaid and postpaid electricity
- Account balance enquiry
- Request for a mini-statement
- Make Nairobi City County (NCC) payments i.e. Land rates and business permits
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