Location of StarTimes Offices in Kenya and Contacts

In case you want a service to be provided urgently like switching or changing Startimes account, account decoder activation, reconnection, missing channels, or you want to clear decoder errors or wish to purchase a StarTimes decoder, you might need to visit a StarTimes shop near you.

However, StarTimes has automated most of its services, through USSD, the WhatSap bot and the mobile ON app.

Here is a list of StarTimes Kenya offices in major cities around the country and social media contact details:

Read: How to Change StarTimes Package, Upgrade or Downgrade.

StarTimes Offices in Nairobi

• StarTimes Headquarters: Upperhill, Victoria Towers Kilimanjaro Road Opposite Crown Plaza, G/F
• Nairobi CBD, Gill House Moi Avenue G/F
• Nairobi CBD, Victoria House Tom Mboya Street Opposite Fire Station, G/F
• Westlands, Pamstech House Wood Vale Street Next to KFC, G/F
• Buruburu, Buruburu Business Complex Mumias Road G/F

Startimes Offices in Western Region

• • Kisumu Town, Central Square Oginga Odinga Street Next to Bank of Baroda, G/F
  • Eldoret Town, Zion Mall Uganda Road 1st Floor
  • Migori Town, Tanzania Road Next to Post Office, G/F
  • Kapsabet Town, Barngetuny Plaza Eldoret – Kisumu Road G/F
  • Kisii Town,Old Sansora Building Sansora Street 1st Floor

Statimes Offices in Central Region

• Thika Town office, View Point House Uhuru Street G/F
• Nyeri Town, New Batian Building Gakere Road Next to Samrat Supermarket, G/F
• Meru Town, Green House Building Kenyatta Road 1st Floor
• Nakuru Town, West Side Mall Kenyatta Avenue/West Road 1st Floor
• Kitui Town, Bonus Mall Kinunja Street G/F

Coast and Eastern Offices

• Mombasa Town, Kenyatta Avenue Next to KFA, G/F
• Emali Town, Miangeni Arcade On the Main Road G/F

StarTimes Kenya Social Media Contacts

• Customer care contacts: 0719077077
• Email: [email protected]
• Facebook: startimeskenya
• Twitter: @StarTimesKenya
• StarTimes Self-service portal: www.StarTimes.co.ke/self-service

Also read:

1. List of StarTimes Kenya Packages and Channels
2. GOTV Kenya Channels, GOTV Packages and Prices
3. Zuku Fiber Internet Packages and Prices in Kenya