KCB M-Pesa is a mobile money-saving and lending service by Kenya Commercial Bank. With KCB M-Pesa, you can access a mobile loan at an interest rate of 8.93% repaid in 30 days. The initial amount you can borrow depends on your credit score and how frequently you use M-Pesa services.
Additionally, saving more on KCB M-Pesa, borrowing, and repaying on time can increase your loan limit, gradually over time.
So, here are simple steps on how to activate KCB M-Pesa on your phone and how to apply for a mobile loan and repay it.
See also: How to Become a KCB Agent and Commission Earned
How to Activate KCB M-Pesa on Your Phone
To save and borrow money with KCB M-Pesa, you need to activate this product first on your mobile phone. Here’s how to activate KCB-M-Pesa on your line:
- Go to M-Pesa Menu
- Select Loans and Savings
- Next, select KCB M-PESA
- Finally, click on Activate.
Features of KCB M-Pesa Loan
- KCB M-Pesa allows you to borrow from as low as Ksh. 1,000 up to Ksh. 1 Million, depending on your loan limit.
- The loan is repayable in 30 days.
- There is a one-off interest rate of 8.93% paid together with the loan.
- The loan limit grows very fast as you borrow and repay on time.
- Has a rollover if you fail to repay at the end of the period.
- To check your loan limit, go to KCB M-PESA and select Loan, then Check Loan Limit.
- To access the loan from your KCB M-Pesa account, you can withdraw to your M-Pesa account at no additional cost.
How to Apply for a KCB M-Pesa Loan

To qualify for a KCB M-Pesa loan, you need to have been an M-PESA subscriber for at least 6 months, save on KCB M-PESA, and actively use other Safaricom services such as voice, data, and M-PESA.
If you meet these requirements, here’s how to apply for a KCB M-Pesa loan:
- From the M-PESA menu, select Loans and Savings.
- Select KCB M-PESA.
- Next, select Loan.
- Choose the option, Request Loan.
- Then, enter the amount you wish to borrow, equal to or less than your loan limit.
- Enter your M-PESA PIN and send.
- You will receive a message from KCB M-Pesa confirming the loan transaction.
- Your loan amount will be sent to your KCB M-PESA Account.
How to Repay the Loan
You should repay your KCB M-Pesa loan before the loan period is over to increase your loan limit and avoid being listed on CRB.
However, if the loan term ends before repayment, KCB M-Pesa will roll over the loan to an additional 1 month at an extra fee of 8.93%.
To repay your KCB M-Pesa loan:
- Go to the M-Pesa menu and select Loans and Savings, then KCB M-PESA
- Next, select Loan
- Select Pay Loan
- Choose whether to pay from M-Pesa or your KCB M-Pesa savings account
- Enter the Amount
- Enter your M-Pesa PIN and press OK
- You will receive a text message confirming a successful transaction and the status of your loan.
See also: KCB Bank Student Loan, Details and How to Apply
KCB M-Pesa Contacts
- Email address: [email protected]
- Postal address: P.O. Box 66827, 00800 Nairobi
- Facebook: @kcbgroup
- X ( Formerly Twitter): @KCBGroup
- Instagram: @kcbgroup
- LinkedIn: KCB Bank Group
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