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How to Redeem Bonga Points for Airtime, Bundles, Pay Goods and Services

Safaricom has a Bonga points royalty service that rewards its subscribers with points every time they load airtime credit to their account by scratch card, M-Pesa, or third party. For every 10 shillings credit you top up, you are rewarded with 1 point. You can later redeem your Bonga points for airtime, SMS, internet bundles, buy phones and tablets from Safaricom outlets and even pay for goods and services.

First, you need to enroll for the Bonga point royalty service by dialing *126#. You will be presented with the following menu:

Safaricom Bonga points menu
*126# Bonga points menu

Select Enroll, and then Send. Follow through with the instructions to get registered.

You will receive an SMS notification immediately informing you that your registration has been successful. You will then automatically get 10 free points to start you off.

To check your Bonga points balance, dial *126# and select  Check Bonga Points.

You will be presented with your Bonga points balance and how much they are worth. Each Bonga point is worth 20 cents (0.20  Kenya shilling).

From the *126# menu, you can even transfer your points to another Safaricom user enrolled into Bonga points. That is, provided you remain with a minimum of 50 Bonga points.

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How to Redeem Bonga Points

You can redeem Bonga points for free Airtime, free SMS, free Internet bundles, pay for goods and services, Bonga deals, and even Kenya Airways Tickets.

Redeem Bonga Points for Airtime, SMS and Internet

  • Dial *126#  and Select Redeem Bonga Points
  • You can Select either Free Airtime, Free SMS, or Free Internet.
  • You will be presented with the relevant menu showing airtimes, Safaricom to Safaricom SMS, or Internet bundles against the points required to redeem them.
  • Select what you qualify for and Send.

The free Airtime will be credited to your account immediately. Free SMS are valid for 24 hours only, while the Airtime and Internet bundles have a validity of 7 days.

Use Bonga Points to Buy Goods and Services

  • Dial *126#  and Select Lipa na Bonga Points
  • Select Buy Goods
  • Enter Till Number
  • Enter Amount
  • Confirm and Accept payment

Use Bonga Points to Pay a Bill

You can pay for Startimes, GoTv, DSTV, Zuku, KPLC and other bills using your accumulated Bonga points.

You will follow these steps:

  • Dial *126#  and Select Lipa na Bonga Points
  • Select Pay Bill
  • Enter the Business Number
  • Enter the Amount you want to redeem in Ksh (each point is 0.20 shillings)
  • Confirm payment and Accept to complete.
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Redeem Bonga Points for Free Phones, Tablets and Accessories

Redeem Bonga Points
Redeem Bonga Points for goodies at Safaricom Shops
  • Dial *126#  and Select Redeem Bonga Points for Free Phones, Tablets and Accessories
  • You will be issued with a password number, valid for 48 hours.
  • Present this password to any of Safaricom Customer Care centres when collecting the gadget.