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Mpesa Statement: Register and Get by Email and USSD

Safaricom has now made it easier for the Safaricom customer to register and get an MPesa statement from the comfort of a mobile phone without having to visit Safaricom retail stores. After registering for the statement using the USSD *334#, you can request for a mini statement or a stamped and official MPesa statement at any time or on a monthly basis.

You might need MPesa statements either to track your financial transactions or to seek loans from financial institutions or some mobile loan apps.

Before getting the stamped e-statement in your email address, first, you have to register via USSD by following simple steps.

Features of the Safaricom MPesa e-Statement

  • It is free and accessible to all registered MPesa customers.
  • You have to opt in for on-demand or monthly statements by registering using the *334# USSD code.
  • You can request for your M-PESA statement up to 3 times a day.
  • The Statements are e-stamped automatically and verified as true statements from Safaricom without you going to retail centres to get them stamped.
  • You can only register one email address, but you can change your email as many times as you want.
  • You will receive your monthly statement sent once between 1st and 5th of every month.
  • You can request MPesa statements varying by 3 months, 6 months, and 12 months or a specific date or period ranging within 30 days.
  • To get statements older than one year, you are advised to visit a Safaricom Retail centre to receive them.
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MPesa e-statement

How to Register for MPesa Statement

Follow these simple steps to opt in for signed MPesa email statements:

  • Dial *334# from your M-PESA registered line
  • Select My Account
  • Next, select  the option M-PESA Statement
  • Select Register for email statement
  • Accept Terms and Conditions
  • Enter a valid e-mail address
  • Confirm that the details are correct
  • Enter your M-PESA PIN
  • You will receive an SMS confirming that your registration request has been received and is being processed.

After registering, you will receive a notification on the email address you provided. The email will have a one-time validation code (OTP) valid for 24 hours only.

You can now use the validation code (OTP)  sent to your email  to verify the email provided as follows:

  • Dial *334#
  • Select My Account
  • Select M-PESA Statement
  • Select the option Verify Email using OTP
  • Enter the OTP sent on the email you provided
  • You will receive a notification informing you that you have successfully registered your email address to receive monthly M-PESA statements.

Once registered, you will receive a monthly statement sent to your email once between the 1st and 5th of every month.

You can follow the same steps to opt out of the monthly statements.

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How to Access MPesa Statements Online via Email

You must have first registered to receive monthly stamped MPesa statements online by email:

To easily get your MPesa statements for any period by email by following these simple steps:

  • Dial *334#
  • Select My Account
  • Select M-PESA Statement
  • Request either full statement or mini statement
  • Your stamped  statement will be sent to your email and a notification sent to you on SMS
  • You can now login to the email you provided to download your statement.
  • Use your ID Number as the password to open the MPesa statement.