Location of StarTimes Offices in Kenya and Contacts

by | Oct 22, 2020 | TECH | 4 comments

Here is a list of StarTimes Kenya offices in major cities around the country and social media contact details in case you want a service to be provided urgently like switching or changing Startimes account, account decoder activation, reconnection, missing channels, or you want to clear decoder errors:

StarTimes Offices in Nairobi

  • StarTimes Headquarters: Upperhill, Victoria Towers Kilimanjaro Road Opposite Crown Plaza, G/F
  • Nairobi CBD, Gill House Moi Avenue G/F
  • Nairobi CBD, Victoria House Tom Mboya Street Opposite Fire Station, G/F
  • Westlands, Pamstech House Wood Vale Street Next to KFC, G/F
  • Buruburu, Buruburu Business Complex Mumias Road G/F

Statimes Offices in Central

  • Thika Town office, View Point House Uhuru Street G/F
  • Nyeri Town, New Batian Building Gakere Road Next to Samrat Supermarket, G/F
  • Meru Town, Green House Building Kenyatta Road 1st Floor
  • Nakuru Town, West Side Mall Kenyatta Avenue/West Road 1st Floor
  • Kitui Town, Bonus Mall Kinunja Street G/F

Startimes Offices in Western

  • Kisumu Town, Central Square Oginga Odinga Street Next to Bank of Baroda, G/F
  • Eldoret Town, Zion Mall Uganda Road 1st Floor
  • Migori Town, Tanzania Road Next to Post Office, G/F
  • Kapsabet Town, Barngetuny Plaza Eldoret – Kisumu Road G/F
  • Kisii Town,Old Sansora Building Sansora Street 1st Floor
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Coast and Eastern Offices

  • Mombasa Town, Kenyatta Avenue Next to KFA, G/F
  • Emali Town, Miangeni Arcade On the Main Road G/F

StarTimes Kenya Social Media Contacts

Customer care contacts: 0719077077

Email: info.ke@startimes.com.cn

Facebook: startimeskenya

Twitter: @StarTimesKenya

StarTimes Self-service portal: www.StarTimes.co.ke/self-service

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  1. Faridah

    Please I have paid my startimes yesterday and I haven’t received channels 02101943357-8 please help

    • Ezekiel Ochami

      Hi Faridah.
      Please contact Startimes customer care on 0719077077. You will be assisted and connected in time. Thank you.


    I would like to know your services and prices of your star time box and how can i get one easily.

  3. Dishon Mwandambo

    In mbooni
    In need of a startimes decorder


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