M-Pesa Global payment services, send to mobile users, banks and Western Union

Send Money Anywhere Using M-Pesa to Western Union

M-Pesa allows registered M-Pesa users to send and receive funds from relatives and friends abroad through the M-Pesa Global service, to millions of Bank accounts and over 500,000 Western Union locations globally.

With M-Pesa Global you can send a minimum amount of Ksh 101 and a maximum of Ksh 70,000 to any country recognized by Safaricom.

The person you are sending money to will receive the funds in their country’s currency.

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There are no charges for sending money to other countries, however, the Prevailing Forex Rates will apply.

How to Register for M-Pesa Global Service

From your M-Pesa registered line:

  • Dial *840#
  • Enter your physical location
  • Accept terms and conditions to Opt in
  • Enter your M-Pesa PIN
  • After a short while, you will receive a notification welcoming you to M-Pesa Global services.

How to Send Money from M-Pesa Global to Western Union

After successfully opting in for the M-Pesa Global service you can send money by following these steps:

  • Dial *840#
  • Select Western Union Location
  • Choose New Recipient
  • Enter recipient’s First, Last and Middle names
  • Enter the amount you wish to transfer
  • Select the Destination
  • Type the two letter destination country ISO code (if you selected Other). Get the ISO code here: International Country Codes (ISO) and Calling Codes.
  • State Purpose of the funds
  • State Source of the funds
  • Confirm transaction details and charges
  • Enter your M-Pesa PIN and Send
  • You will receive M-Pesa SMS and another SMS with the MTCN from M-PESA Global which should be shared with the Recipient.
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You can also use the mySafaricom app to conveniently send to Western Union in other countries:

Safaricom Mpesa transaction charges through mySafaricom app

  • From mySafaricom app select M-Pesa
  • Select M-Pesa Global
  • Accept terms and conditions to Opt in
  • Select Western Union
  • Enter Recipients details (must match those on ID)
  • Select Country
  • Now, Select Currency
  • Enter Amount and select Source & Purpose of Funds
  • If you select Other, then type the source
  • Click Send
  • Confirm transactions and complete by entering your M-Pesa PIN.

Note: When sending funds to South Africa through M-Pesa Global, you may be required to enter a “secret word” which you can share only with the person receiving the funds in South Africa.