Zenka Loan App: Simple Steps to Get a Loan

Zenka loan app offers very accessible emergency loans in Kenya at affordable interest rates.  Once you download the Zenka app it is very easy to check your loan limit and apply for a loan in a few simple steps. You can also access these services by dialing the USSD code *841#, particularly if you do not have a smartphone or internet connection.

Currently, Zenka app and its USSD services are only available for Safaricom MPesa users.

Zenka Loan App Interest and Limit

Zenka loan app first-time users have access to 0% cost-free loan repayable in 61 months. This means if you borrow Ksh. 1,000, you only pay back what you borrowed, which is Ksh. 1,000.

Thereafter, you will pay Zenka loan one-time processing fee of 9% to 39% on your next 61 days loan.

Zenka loan app users can borrow from Ksh. 500 to Ksh. 20,000 with the possibility of increasing the loan limit up to the maximum of Ksh. 30,000.

Read also USSD Codes for Mobile Loan Apps in Kenya.

USSD code users can borrow from Ksh. 500 to Khs. 10,000. Your loan limit depends on your credit history and the ability to repay the loan borrowed in time or early.

How to Download Zenka App and Apply for a Loan

To Download Zenka Loan App:

1. Go to Google Play Store
2. Search for Zenka Loan App and install it
3. Open the app and grant it access to contacts, location, and SMS
4. To register, fill in some basic information like your first name, second name, ID number, education level, source of income, net income, email
5. Choose a security question and key in your answer
6. Enter a 4 digit pin that will act as your password
7. Read the terms and conditions and agree to proceed
8. Enter the verification code you have received on your phone and press done

Once you successfully register and are logged into the app, your loan limit and interest rate will be displayed on the app. At this stage, you can now apply for a Zenka loan.

To Apply for Zenka Loan:

1. Press on the Sign In menu (if not signed in already, otherwise go to step 4)
2. Enter your mobile number (one registered on Zenka) and press Next
3. Key in your PIN and press Sign In
4. Choose the loan amount you wish to apply
5. Select the repayment duration terms
6. Wait for some time for the Zenka Finance team to evaluate your application
7. If successful, you will receive your loan straight into your M-Pesa account

Applying for a Loan through  the USSD *841#

You can also apply for Zenka loan through the USSD *841# by following these steps:

1. Dial the *841# on your MPesa line
2. Enter your PIN to continue or select Register if not yet registered
3. Select Apply for Loan
4. Read and Approve the Zenka loan terms and conditions
5. You will then see your loan limit on the screen
6. Select the loan amount you wish to apply and then select the approve option
7. You will receive the money straight in your M-Pesa

How to Repay Your Zenka Loan

One advantage of the Zenka Loan app is that you have the freedom to repay the loan up to 61 days. You can also extend the loan at a rate that depends on the duration of the extension.

Paying back your Zenka loan early can improve your loan history and increase your loan limit. Late repayment incurs a 1% penalty on the outstanding amount for each day that it is overdue.

You can repay your Zenka loan through the Zenka Business Number: 979988. To repay your loan follow these simple steps:

1. On your M-Pesa menu select Lipa na M-Pesa
2. Select Pay Bill
3. Enter 979988 as the Zenka pay bill number
4. The Account number is the M-Pesa mobile number you registered with Zenka
5. Enter the loan repayment amount
6. Enter your M-Pesa pin
7. Confirm your details are Okay then Send

How to Reset a Forgotten Zenka PIN

If you have forgotten your PIN, you can follow these steps to reset it:

• Click Sign In and then enter your mobile number and press Next
• At the top of the screen press on forgot PIN
• Answer your Security Question and press next
• You will receive a reset PIN through SMS
• You can now sign in again but with the new PIN

In case of any issues that may arise, you can look at the Zenka Loan Contacts for Customer Care to reach the Zenka technical team.