The Nairobi City Water and Sewerage Company have divided Nairobi into regions and zones to enable the water distribution company to properly manage the comodity in an equitable way. Each Nairobi Water region has got its own manager and offices located in some suitable place.
Regional zones receive water on a rational basis dependent on the water distribution chart.
Regional Manager: 0726848953; Customer Care Hotline 0725120022
3. Nothern Region Zones
Zone 1: Safari Park Est, Thome, Marurui, Garden Estate, Utalii Village, Ridgeways, Njathaini, Thindigua-Kugeria, Kasarani, Old Muthaiga, Muthaiga North, Balozi Estate, Runda, Gigiri, City Park, Forest Road, Pangani, Roysambu
Zone 2: Huruma, Mathare, Ngumba, Drive In, Mathare North
Zone 3: Zimmerman, Githurai 44, Kamae, Congo, Kahawa west NCC, Kiamumbi, Jua Kali, Maziwa, Qurray, Kiwanja
Zone 4: Githurai, Kahawa Wendani, Kahawa Sukari, Githurai Progressive
Zone 5: Ngomongo, Sports view, Sports Drive, Roysambu/Kasarani police, Clay City, Seasons, Santon, Hanters, Keroka, Chieko, Maji Mazuri, Mwiki Phase3, Mwiki, Mariru park, Budalangi, Mwirigo, Infinity.
The Offices for this region are located off Murang’a Road, in Pangani at Showbe Plaza.
Contacts: Regional Manager 0726848919; Customer Care Hotline 0712453283
4. North Eastern Region
The Regional Offices are located off Juja Rd, Eastleigh section 3
The offices are located off Waiyaki Way, along Chiromo lane
7. Informal Settlements Zones
Zone 1 Areas
Maendeleo Community School, Mukuru Kwa Reuben Chiefs Camp, Gatoto Primary School, Our Lady Of Nazareth Mukuru Kwa Njenga., St Elizabeth, Lungalunga Health Centre, Viwandani Chiefs Camp, Mukuru Kwa Reuben Police Post, Kwa Njenga Alhuda Mosque, Star of Hope, Mukuru Nyayo, Mukuru Kaiyaba Primary School, Kaloleni Primary School.
Zone 2 Areas
Korogocho Chiefs Camp, Mathare DCC Office, Kosovo Chiefs Camp, Mathare North Chiefs Camp, Kiboro Primary School, Kahawa Soweto Health Centre, Matopeni Police Post, Matopeni Chiefs Chiefs Camp, Kitui Village, Mji Wa Huruma.
Zone 3 Areas
Kibera Lainisaba Chiefs Camp, Kibera Silanga Community Grounds, Raila Educational Centre, Kibera DCC, Ng’ando New Estate, Southlands, Dagoretti Muslim Primary School, Riruta Mosque Madarasa, Kibera Law Courts, Silanga Pcea, Gitiba Primary School Dagoreti, Kiandaa 42 Kibra, Kibera Soweto Chiefs Camp, Bangladesh.
Location of Regional Offices: 2nd floor, National Water Plaza Dunga Rd Industrial Area